FLYING
Our mission is to make sure when you fly with AIR, you have everything you need to do so successfully. Below you will find a step by step guide on what to expect as well as the individual mask policies of each airline and an AIR fact sheet to knowledgeably discuss any issues you might come across.
For your safety, all customers are required to wear protective face coverings. Masks with an exhalation valve, bandanas, and scarves, have been deemed ineffective in the protection against the virus, according to requirements outlined by Transport Canada. As such, they no longer qualify as acceptable face coverings when traveling with us.
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You should wear a mask whether you are at the airport or in the aircraft cabin.
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Your mask or face covering must cover your nose and mouth and should only be removed when briefly eating or drinking. Masks with valves, mesh material or holes of any kind will not be allowed.
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What are the authorized types of masks?
The French government has made the wearing of a surgical mask or a filtering facepiece mask (FFP1, FFP2 or FFP3) mandatory on board flights (decree n° 2020-663 dated 31 May 2020). It is strongly recommended to wear one upon arrival at the airport.
Even though the quality standard of the air ventilation equipment used renders the risk of viruses and microbes spreading impossible, physical distancing on board aircraft is not always possible and wearing a mask, combined with respecting the basic hygiene rules, is an effective protection.
What are the differences between a surgical mask and a universal mask?
A surgical mask filters at least 95% of particles as small as 3 microns in size, and serves a dual purpose - it obviously filters particles emitted by the mask wearer, but according to the French National Research and Safety Institute, it also protects the person wearing the mask against droplets emitted by a person facing them. The surgical mask both filters inhaled and expired air.
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It is mandatory to always wear a protective surgical face mask. During the flight, it is necessary to replace your protective mask with a new one every 4 hours; please bring an adequate number of protective masks according to the duration of your flight.
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Am I required to wear a face covering?
Yes, all passengers are required to wear a face covering that covers the nose and mouth at all times while traveling. Face coverings must be made of a solid material, fully cover the mouth and nose, fit snugly against the face, and be secured under the chin. Prohibited coverings include those with exhalation valves, holes (such as lace or mesh), neck gaiters, and bandanas. Face shields may be worn in addition to a face covering, but not as an alternative.
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Bring a face covering. It's required while flying on American, except for children under 2 years old. You're also required to wear one in the airport where your trip begins, where it ends and where you connect.
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We require you to wear a face mask at all times. As a guide they last up to four hours, so bring enough for the duration of your trip.
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Delta customers and employees are required to wear a face mask, or appropriate cloth face covering over their nose and mouth throughout their travel, aligning with best practice guidelines from the CDC. Plastic face shields may be used in addition to a mask but are not approved mask replacements. Any mask with an exhaust valve is not approved as an acceptable face mask for customers traveling on any Delta operated flight.
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Customers with unique mask requirements should bring the appropriate face covering that best meets their needs.
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Wearing a mask so that it covers your mouth and nose is mandatory on the aircraft at all times (for those over the age of 6), except when eating and/or drinking. In accordance with the regulations, the breach of duty is punishable by a fine or a summons by the authorities.
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We require both passengers and employees to wear a face covering over nose and mouth throughout the Frontier travel experience including at ticket counters, gate areas, baggage claim and onboard all flights. The only exception is for children under the age of 2. Face coverings must fit snugly over your nose and mouth and be secured under the chin. Open-chin triangle bandanas, face coverings containing vents, valves or mesh material, and face shields are not acceptable as face-coverings. This level of protection is important for everyone’s well-being and if you don’t wear an approved face covering, you may lose future travel privileges on Frontier.
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Guests are required to wear a face mask or covering that effectively covers the mouth and nose while boarding, through the duration of the flight and while deplaning at their destination. Please check local airport rules at your departure and arrival airports for specific requirements regarding face masks.
Masks or face coverings with vents or exhalation valves, mesh face coverings or other obviously transparent cloth coverings (excluding non-porous see-through materials like plastic) will not be considered acceptable forms of face coverings.
Face shields cannot be used in lieu of a face covering, but may be used in addition to an appropriate face covering.
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In order to prevent the spread of new coronavirus and other infectious diseases and to give travelers peace of mind, please wear a mask or a face covering that covers your nose and mouth while at airports and on board our aircraft.
(If obtaining a mask is difficult, coverings such as a handkerchief, bandana, scarf, face shield, mouth shield, etc. are also acceptable.)
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As part of our layered Safety from the Ground Up program, JetBlue has implemented a face covering policy that requires all crewmembers and customers 2 years and older maintain a proper face covering (without vents or exhalation valves) during their entire travel journey. Face coverings are required inside all airport terminals and the duration of every JetBlue flight.
Face coverings or masks must be free of vents or exhalation valves and should include the following features:
Fits snugly but comfortably against the side of the face.
Completely covers the nose and mouth.
Is secured with ties or ear loops.
Includes multiple layers of fabric.
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During your journey with Lufthansa, you must wear a mask throughout your stay on board – just like our crewmembers.
Visors (face shields), FFP2 masks with a valve, scarves and shawls are not permitted on board or in lounges, as they allow breathing air to escape to the side and do not provide comparable protection.
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It's mandatory for you to wear a face mask if you’re flying to, from or within Victoria. Your face mask needs to cover your mouth and nose and must be worn unless you're under 12 years of age or have a medical condition.
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All passengers above the age of six must wear a face mask throughout the flight due to regulatory requirements, except while eating and drinking. Replace the face mask once it is damp, and do not reuse single-use masks. Before you dispose of your face mask, wrap it in tissue paper or put it in a plastic bag and seal tightly before disposing of it in a closed bin. Remember to wash your hands afterwards. If you have a medical condition that prevents you from wearing a face mask and travel cannot be avoided, please obtain a certified doctor’s letter of exemption, indicating that you are unable to wear a face mask for a sustained period of time and bring this with you on your day of travel.
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Customers are required to wear a face covering over their nose and mouth at all times during their Southwest travel experience. It is highly encouraged to bring your own hand sanitizer and face covering. A well-secured cloth or mask that fits snugly against the face, covers an individual’s nose and mouth, and is secured under the chin will be accepted. In alignment with the intention of this policy, these are a few examples of coverings that will not be accepted: (1)Those with holes in the covering, including those with exhalation valves or those made solely of materials like mesh or lace fabrics and (2)Those that cannot be secured under the chin, including bandanas and face shields. Face shields may be worn in addition to face coverings, but not in place of face coverings. Neck gaiters (also called multi-bands) may be worn as face coverings so long as they cover the nose and mouth and are secured under the chin.
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Face Covering Policy
Spirit requires appropriate face coverings during your entire journey with us. The only exception to this policy is children under the age of 2. Any other Guest who is unable to wear an appropriate face covering for any reason, including medical, will not be permitted to travel with us at this time. We will continue to evaluate this policy as the situation evolves.
Face coverings must be worn while at the airport, on the jet bridge, and onboard the aircraft. Face coverings may be removed only while eating, drinking, or taking medication—when done eating, drinking, or taking medication, face coverings must be repositioned immediately.
All face coverings must fit snugly cover [sic] the nose and mouth and be secure under the chin and have at least two layers of fabric (e.g. disposable non-medical face mask, multi-layered cloth face covering).
The following items are not considered appropriate face coverings: open-chin triangle bandanas, face coverings containing valves or mesh material, and face shields. Face shields may be worn in addition to a face covering but are not approved as a face covering replacement.
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We require our passengers to wear face coverings. As recommended by the CDC, covering your nose and mouth while in the airport and on the airplane helps protect your fellow passengers and our crews. Children under the age of two are exempt from this requirement. Masks or face coverings must not have any vents or openings, and a face shield will not qualify as a face covering due to this requirement. Beginning September 14, 2020, face shields must be worn with a mask or other appropriate covering underneath. We are all in this together, so lets each do our part to keep our community safe.
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What type of face covering am I required to wear? All travelers are required to wear a face covering with no vents or openings that fully covers their nose and mouth. A face shield alone does not count as a face covering.
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