When will AIR begin shipping?
There's been some delays with finalizing the Hepa filtration system. Will begin shipping by the third week of October in the order received.
How much does AIR weigh?
Can I hear others while wearing AIR?
People can hear the wearer and the wearer can hear other people. It is muffled and this feature is under development. AIR is the first in a series of products from MicroClimate and is designed for travel. Development for other applications, including everyday use, education, and healthcare are under way.
What are your filters composed of and how do they work?
AIR filters both inlet air and outlet air through HEPA filters that are in front of and behind our fans.
How long do the filters last?
Filters typically last 4 to 6 weeks of regular use but are dependent on what kind of use.
The filter replacement system is currently under development. We will be sending the best filters we've found to official labs for testing and based on their results will be making a decision on costs / how often they will need to be replaced. Hope to make a public announcement soon about this.
Are the filters replaceable?
Yes. Filters are easily replaceable by removing the fabric. We'll have more details about how replacements will work and pricing soon.
Is it TSA or FAA approved?
AIR has gone through beta testing on flights to Las Vegas, Boston and Alaska, TSA has been okay with it. We're developing a handout that can be given to others to help reassure.
Can I eat or drink while wearing it?
We are currently working on adding a straw port that will make AIR the only protection that you can drink while wearing.
What type of batteries?
AIR uses two lithium polymer battery (similar to laptop or phone batteries) each with a combined battery capacity of 28wh well under the TSA's 100wh. Subject to change.
How long is the battery life?
A fully charged battery will last between 8 hours of continuous use. AIR comes with a 6ft USB-C cable. We recommend a 5V 2A charger. It's gone through Beta tests to Alaska and Boston with success. The battery life is under development and we're hoping to be able to deliver more hours soon.
How to charge?
To charge. Make sure the switch is turned to the OFF position. Plug in cord. Batteries will not charge while fans are running.
How long does it take to charge?
8 hours. It's recommended to charge AIR before each flight.
How do the fans affect hearing?
The fans do slightly impair hearing. People can hear the wearer and the wearer can hear other people. It is muffled and this feature is under development.
What is the fabric made of?
Impermeable black fabric
Is the fabric permeable?
No, fabric is impermeable.
Can it be used for medical/educational work?
We have not currently tested it in medical or educational environments. AIR is not FDA approved.
Does it comes in different sizes?
AIR is the first in a series of products from MicroClimate and is one-size for adults. Development for other applications, including different sizes, education, and healthcare are under way. We will be releasing the dimensions of AIR soon. AIR also comes with two-size pads to be able to adjust comfort level.
Can I fix the acrylic if it gets scratched?
Most common scratches can be buffed out with the microfiber cloth it will ship with
How soon will I be able to order black and white?
AIR will be shipping in black. There's been some issues with our suppliers trying to find white impermeable fabric. We're hoping to offer both soon.
Do you deliver worldwide?
AIR is the first in a series of products from MicroClimate and will be shipping to the contiguous US. We have plans to expand to other locations after our initial launch and depending on demand.
Does this come with a warranty?
We're a startup and AIR is a wearable. If a customer returns a product, we can't use it for another customer. AIR is the first in a series of products from MicroClimate. Future applications such as medical and education rely on AIR's launch. We haven't set a policy yet.
3000 Sierra Vista Way
Provo, UT 84606
Due to high demand please allow for 1-3 business days for us to get back to you